Question by The Wise Cat Named Binky: I am working for a Telemarketing company whose client doesnt require a Record Check, does this mean im safe?
I have a “Conviction” from NJ called a 3rd Degree Crime that would make me “Fail” a Background Check on Most if not All Jobs. I became Employed with a Telemarketing Company that does “Warm Calling.” Im asking for your opinion ona matter, to see if i made the best of a Sticky Situation… You Opinions are welcomed, as im -Overjoyed- to be Employed! Here is the deal:
There are two clients, Citi and DirecTV. I am put on the Citi team, and we offer IdentityMonitor. The CITI Team does NOT need to be record-checked, as Citi does not require it..but for DirecTV and for Supervisors, they DO require one.
I have been assigned to the Citi team.. so I will not be Record-Checked because of this. (This si per H.R. Also alluded to by person that gave me Application, when i asked abou tthe question “Have I Ever Been Convicted of a Felony”… You check Yes, you dont get a Job, because you can NEVER work for DirecTV.)
In Citi, i dont deal with “Personal Information” Except to Verify the Address and Name, on a calll, IF they consent to have their card billed $ 1.. (its in the Script.) DirecTV is obviously a full-service Screen that Their “WinBack” Reps see Account Numbers and things… thus “Confidential Information”… Thus, not for me.
So, basically, I feel as long as i stay at Citi within the Company )there are more than a few companies these companies contract, i work for one of them,) I should be “OK” and “Safe,” As long as i dont expose myself to the situation in which i would be “Record-checked” and have the whole “Was it a Felony or a Midemeanor” Debate with H.R. (The one ill never get to have because the Check i will not pass, as different jobs have told me different things and i lost the thing that came from Home Depot a long time ago) Soo.. i can just avoid that whole “Felony/Conviction” Bomb as long as i stay at Citi, yes?
*BTW: H.R. Seemed to indicate that they will do a Record Check IF THE CLIENT REQUIRES IT (I.E. DirecTV..) Citi does NOT Require this check, manager said “We wont run one on ya for Citi, but for DirecTV they/we do.”
Oh, and also.. BTW2: When i fille dout the Application, she told me “Well If it is not a FelonyAs you understand it to be (*I have Papers to show its not, and she said) Well if it comes to that.. We have Clients you can work for that dont require you to see Confidential Information.”
- ME: “So if I put down “No,” Ill be OK?”
- HER: “Yes.”
I got called later that day.. Started working 2 days later.. and had GREAT Interview with the same person!
Best answer:
Answer by debra
The Telemarketing Company is your employer. They hired you knowing about your past and said it was ok. I don’t understand how their clients can force the telemarketing company’s employees to do anything. You have papers showing you didn’t commit a felony so your company needs to grow a backbone and stop allowing other companies to boss their employees around. If the telemarketing company is doing a great job for them, they’ll stick around. Congrats on your job and good luck.
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